As long as businesses are open to the public, there will be exposure to accidents occurring. In any situation that an accident occur, these are the steps to follow:
What to do in the event of a claim
Notify us immediately after discovery of an incident which may give rise to a claim under the policy.
Notify the police if there is evidence of criminal or malicious activity involved.
Take reasonable measures to mitigate the loss.
Do not admit liability without the written consent of AXA. Please refrain from discussing liability with any Third Party and submit to us immediately upon receipt of all correspondence from any third party indicating their intention to claim or the Writ of Summons for our handling.